职称/担任导师情况：副教授/特聘研究员/博士生导师
研究领域
科技政策创新
产业数字化转型
公司治理创新
智慧城市治理
服务科学与工程
大数据应用与技术经济学
教育与工作经历
工作经历
2019年1月正式任职于西安交通大学公共政策与管理学院副教授（西安交通大学青年拔尖计划学者）。
2016-2018新加坡南洋理工大学电子与电机学院物联网研究中心研究员(Delta-NTU Corporate Laboratory for Cyber Physical Systems)
2011-2016台北资讯工业策进会/电子商务研究所/创新应用服务研究所产业分析师
2011-2016新竹清华大学企业电子化与运筹研究中心研究员
2006-2010台北新都里总管理处营运总监
2005-2007台北整合思考管理顾问公司执行顾问
2005-2006台北新都里餐饮陶瓷文化集团总管理处人资暨财务长
2005-2006上海新都里餐饮陶瓷文化集团顾问
2005-2006台北人间创意中式料理餐厅店长
2003-2004台北新都里泷四店怀石料理餐厅店长
2002-2003台北新都里总管理处专员
1999-2000中央大学太空遥测中心影像订单处理与订购系统项目系统工程师
教育与留学经历
2016.7-2018.10博士后 新加坡南洋理工大学机械与航宇工程学院/工业设计专业 (Design Stream/ human factors lab)（导师：Prof.Chen, Chun-Hsien.Director, Design Stream）
2016博士 台北科技大学管理学院 服务科学与科技管理专业。（导师：Dean/ Prof. Amy J.C. Trappey; Prof. Wang Yu-Hui）
2002硕士 成功大学 企业管理专业
2000学士 中央大学 资讯管理专业
科研项目
主持2021国家自然科学基金面上项目：城市公共开放空间对居民精神健康的影响关系及改善研究（在研）
主持2021横向课题：智能装备业全面品管与知识管理体系建构计划（在研）
主持2019西安交通大学青年拔尖计划：智慧城市公共服务创新模式研究（在研）
参与2019陕西省公共政策社会风险防范与化解机制研究（陕西省社会科学基金年度项目）（在研）
主持2016-2018 新加坡国家科研基金项目：利益关系人导向与用户为中心的创新设计与解决方案开发 Stakeholder-Oriented Innovative User-Centric Design and Solution Generation 项目研发经理
主持2013-2016台湾服务业创新重点研发项目：智能联网商区整合示范推动计划 第三分项协同主持人
主持2015-2016台湾服务业创新重点研发项目：以服务加值再造生活服务业竞争力计划 计划主持人
主持2013-2014台湾服务业科技创新重点研发项目：We经济下新型态网络服务创新研究计划 第三分项协同主持人
主持2012-2013台湾服务业创新重点研发项目：流通服务业智慧商店实验推动计划 第三分项协同主持人
主持2012-2013台湾中小企业研究发展计划：智慧餐厅总部数位神经系统与行动餐饮秘书创新服务计划 第二分项主持人
学术兼职
国际期刊先进工程信息学(Advanced Engineering Informatics), 编辑
劳委会训练品质认证系统(Taiwan Training Quality System, TTQS), 获证辅导顾问
新加坡更生美术学会(Singapore Art Life Society)执行秘书/永久会员/中国水墨画讲师
获奖
2020第四届全国MPA公共管理案例二等奖(十六强)：若有良策安天下，莫使“摇号”定乾坤 (王志超、王唱等)
2018软件可靠性会议ISSRE最佳工业界论文奖：A Smart Context-Aware Program Assistant Based on Dynamic Programming Event Modeling.
2016中国台湾服务科学学会优秀博士论文奖优等奖：TRIZ-based Systematic Service Innovation Design Methodology and Case Studies
著作
陳欽賜書畫集Tan Khim Ser and his Art（2017,新加坡更生美術學會）
体验行销奇幻物语（2015，資訊工業策進會）
台灣購物中心20年（2015，台灣購物中心協會）
独立高级餐厅优质服务教育训练教材（2015，新都里公司）
独立高级餐厅品质管理系统（2015，新都里公司）
期刊论文发表
1. Lee, Ching-Hung,Chien-Liang Liu*, Amy J.C. Trappey, John P.T. Mo, Kevin C. Desouza. (2021).Understanding digital transformation in advanced manufacturing and engineering: A bibliometric analysis, topic modeling and research trend discovery, Advanced Engineering Informatics,50, 101428. (Online published) (JCR Q1,中科院一区, top journal, IF=5.603, SCI)
2. Lee, Ching-Hung,Yu-Chi Lee*. (2021).Effects of Different Finger Grips and Arm Positions on the Performance of Manipulating the Chinese Brush in Chinese Adolescents. International Journal of Environmental Research and Public Health, 18 (19), 10291. (JCR Q1,中科院三区, IF=3.390, SCI)
3. Lee, Ching-Hung,Dianni Wang, Kevin Desouza, Richard Evans*. (2021).Digital Transformation and the New Normal in China: How Can Enterprises Use Digital Technologies to Respond to COVID-19?Sustainability, 13 (18), 10195. (JCR Q1,中科院三区, IF=3.251, SCI)
4. Tzu-An Chiang, Zhen-Hua Che,Lee, Ching-Hung,Wei-Chi Liang. (2021).Applying Clustering Methods to Develop an Optimal Storage Location Planning-Based Consolidated Picking Methodology for Driving the Smart Manufacturing of Wireless Modules, Applied Sciences (Applied Sciences-Basel). 2021; 11(21):9895. (JCR Q2,中科院三区IF=2.679, SCI)
5. Dabin Xue, Li-Ta Hsu, Cheng-Lung Wu,Lee, Ching-Hung, Kam KH Ng*. (2021).Cooperative surveillance systems and digital-technology enabler for a real-time standard terminal arrival schedule displacement. Advanced Engineering Informatics, 50, 101402 (JCR Q1,中科院一区, top journal, IF=5.603, SCI)
6. Lee, Ching-Hung, Chen, C. H., Li, F., & Shie*, A. J. (2020). Customized and knowledge-centric service design model integrating case-based reasoning and TRIZ.Expert Systems with Applications, 143, 113062. (JCR Q1,中科院大类一区, top journal, IF=5.452, SCI)
7. Lee, Ching-Hung, Li, Qiye, Lee, Yu-Chi*, Shih, Chih-Wen (2020). Service design for intelligent exhibition guidance service based on dynamic customer experience.Industrial Management & Data Systems.(JCR Q1,中科院三区IF=3.329, SCI)
8. Lee, Ching-Hung, Chen, C. H., & Lee, Yu-Chi*(2020). Customer requirement-driven design method and computer-aided design system for supporting service innovation conceptualization handling.Advanced Engineering Informatics, 45, 101117. (JCR Q1,中科院小类一区, top journal, IF=3.879, SCI)
9. Shie, A. J.,Lee, Ching-Hung *, Yu, S. Y., & Wang, C. (2020-2021). A Fuzzy Design Decision Model for New Healthcare Service Conceptualization.International Journal of Fuzzy Systems, 1-23. (JCR Q1,中科院三区, IF=4.406, SCI)
10. Li, F., Katsumata, S.,Lee, Ching-Hung, Ye, Q., Dahana, W. D., Tu, R., & Li, X*. (2020). Autoencoder-Enabled Potential Buyer Identification and Purchase Intention Model of Vacation Homes. IEEE Access, 8, 212383-212395.(JCR Q1,中科院三区, IF=3.745, SCI)
11. Mei, H.,Lee, Ching-Hung *, Xiang, Y. (2020). Entrepreneurship Education and Students’ Entrepreneurial Intention in Higher Education.Educ. Sci. 10, 257. (Emerging SCI)
12. Li, Z., Zhang, R.,Lee, Ching-Hung, & Lee, Yu-Chi*(2020). An evaluation of posture recognition based on intelligent rapid entire body assessment system for determining musculoskeletal disorders.Sensors, 20(16), 4414. (JCR Q1,中科院三区, IF=3.275, SCI)
13. Fan, Xiaojing, Kumar, Meghan Bruce*, Zhou, Zhongliang,Lee, Ching-Hung, Wang, Duolao, Liu, Haixi, Gao, Jianmin (2020). Influence of China's 2009 healthcare reform on the utilisation of continuum of care for maternal health services: evidence from two cross-sectional household surveys in Shaanxi Province.International Journal for Equity in Health, 19(1), 100. (JCR Q1, IF=2.595, SSCI)
14. Shi, Jia;Lee, Ching-Hung *; Guo, Xuesong & Zhu, Zhengwei, 2020, “Constructing an integrated stakeholder-based participatory policy evaluation model for urban traffic restriction”,Technological Forecasting and Social Change, 151, 119839. (JCR Q1, IF=5.846, SSCI)
15. Lee, Ching-Hung*, Chen, Chun-Hsien, Lin, Chenyu, Li, Fan & Zhao, Xuejiao., 2019, “Developing a Quick Response Product Configuration System under Industry 4.0 Based on Customer Requirement Modelling and Optimization Method.”Applied Sciences (Applied Sciences-Basel), 9(23), 5004, 1-27. (JCR Q2,中科院三区IF=2.474, SCI)
16. Li, Fan,Lee, Ching-Hung*, Chen, Chun-Hsien, &Khoo, Li-Pheng, 2019, “Hybrid data-driven vigilance model in traffic control center using eye-tracking data and context data.” Advanced Engineering Informatics, (In Press) DOI: 10.1016/j.aei.2019.100940.(JCR Q1,中科院一区, top journal, IF=3.879, SCI)
17. Li, Fan.,Lee, Ching-Hung*, Chen, Chun-Hsien, &Khoo, Li-Pheng, 2019, “A User Requirement-driven Approach Incorporating TRIZ and QFD for Designing a Smart Vessel Alarm System to Reduce Alarm Fatigue”,Journal of Navigation, (In Press) DOI: 10.1017/S0373463319000547. (JCR Q2, IF=1.908, SCI)
18. Lee, Yu-Chi, Chun-Hsien Chen, andChing-Hung Lee*, 2019, “Body anthropometric measurements of Singaporean adult and elderly population.”Measurement, (In Press) DOI: 10.1016/j.measurement.2019.106949. (JCR Q1, IF=3.364, SCI)
19. Lee, Ching-Hung, Zhao, Xuejiao, and Lee*, Yu-Chi, 2019, “Service Quality Driven Approach for Innovative Retail Service System Design and Evaluation: A Case Study.”Computers & Industrial Engineering .135, 275-285. (JCR Q1,中科院二区, IF=4.135, SCI)
20. Lee, Ching-Hung*, Chen, Chun-Hsien, & Trappey, A. J.C., 2019, “A structural service innovation approach for designing smart product service systems: Case study of smart beauty service”,Advanced Engineering Informatics, 40, 154-167. (JCR Q1,中科院一区,top journal, IF=3.879, SCI)
21. Wang, Yu-Hui,Lee, Ching-Hung*, and Trappey, A.J.C., 2017, “Modularized design-oriented systematic inventive thinking approach supporting collaborative service innovations”,Advanced Engineering Informatics. 33, 300-313. (JCR Q1,中科院一区, IF=3.879, SCI)
22. Wang, Yu-Hui,Lee, Ching-Hung*, and Trappey, A.J.C., 2017, “Service design blueprint approach incorporating TRIZ and service QFD for a meal ordering system: A case study”, Computers & Industrial Engineering. 107, 388-400. (JCR Q1,中科院二区, IF=4.135, SCI)
23. Lee, Ching-Hung, Wang, Yu-Hui*, and Trappey, A.J.C., 2015, "Ontology-based reasoning for the intelligent handling of customer complaints",Computers & Industrial Engineering, 29 (3), 295-306. (JCR Q1,中科院二区, IF=4.135, SCI)
24. Lee, Ching-Hung, Wang, Yu-Hui*, and Trappey, A.J.C., 2015, "Service design for intelligent parking based on theory of inventive problem solving and service blueprint", Advanced Engineering Informatics, 84, 144-155. (JCR Q1,中科院一区, top journal, IF=3.879, SCI)
25. Lee, Ching-Hung, Wang, Yu-Hui*, Trappey, A.J.C., Shun-Hui Yang, 2014, "Applying Geo-social Networking and the Theory of Inventive Problem Solving in Service Innovation and Evaluation",Journal of Industrial and Production Engineering. 31 (2), 95-107. (JCR Q2, IF=1.93, SCI, TSSCI)
会议论文发表
1. Lee, Ching-Hung, Li Li, Peng Zhong, 2021,TRIZ Evolution Trend-Based Public Service Innovation for Enhancing Social Participation of Life Garbage Classification.International TRIZ Future Conference (TFC 2021),Creative Solutions for a Sustainable Development, pp 57-73, Bozen-Bolzano, Italy. 22-24 September. (EI index)
2. Fan Li,Lee, Ching-Hung, Shanshan Feng, Amy Trappey, Fazal Gilani, 2021,Prospective on Eye-Tracking-based Studies in Immersive Virtual Reality. IEEE 24th International Conference on Computer Supported Cooperative Work in Design (CSCWD 2021), May 5-7 May, Dalian, China. (EI index)
3. Lee, Ching-Hung, Li, Fan Li, Chen, Chun-Hsien; Lin, Chenyu, 2019, A Kano-Based Quick-Response Product Configuration System Under Industry 4.0, 26th ISTE International Conference on Transdisciplinary Engineering (TE 2019), 63-71. (SCI/ ISTP index)
4. Lee,Ching-Hung, Chen, Chun-Hsien, Lee, Yu-Chi, Wang, ZuoXu, 2018,An Integrated Computer-Aided Design Environment for Customizing Product/Service Systems, 25th ISTE International Conference on Transdisciplinary Engineering (TE 2018). Italy. (SCI/ ISTP index)
5. Wang, Zuoxu,Lee,Ching-Hung,Chen,Chun-Hsien, Zheng, Pai, 2018,Knowledge Representation and Reasoning Methods in the Concept Development of Product Design: A State-of-the-Art Review, 25th ISTE International Conference on Transdisciplinary Engineering (TE 2018). Italy. (SCI/ ISTP index)
6. Zhao, Xuejiao, Li, Hongweii, Tang, Yutian, Gao, Dongjing, Bao, Lingfeng,Lee, Ching Hung, 2018, A Smart Context-aware Program Assistant based on Dynamic Programming Event Modeling.29th IEEE International Symposium on Software Reliability Engineering (ISSRE 2018), (Best Industrial Paper). USA.(EI index)
7. Renata,Vianney, Li, Fan,Lee, Ching Hung,Chen, Chun-Hsien, 2018,Investigation on the Correlation between Eye Movement and Reaction Time under Mental Fatigue Influence, International Conference on Cyberworlds (CW), 207-213. (EI index)
8. Lee, Ching-Hung, Chen, Chun-Hsien, Trappey, A. J. C. 2017, “Applying Theory of Inventive Problem Solving to Develop Product-Service System”, The 2017 IEEE 21st International Conference on Computer Supported Cooperative Work in Design (CSCWD 2017), Wellington, New Zealand May 16-18. (EI index)
9. Lee, Ching-Hung, Chen, Chun-Hsien etc., 2017, “Accelerating Retail-innovation Design for Smart Services via Foresight Approach and Case-based Design” (TE 2017), Singapore. (SCI/ ISTP index)
10. Lee, Ching-Hung, Chen, Chun-Hsien etc., 2017, “Applying Theory of Inventive Problem Solving to Develop Product-Service System” (CSCWD 2017), New Zealand. (EI index)
11. Li, Fan,Lee, Ching-Hung, Chen, Chun-Hsien, 2017, “A QFD-enabled Service Conceptualization for Vessel Traffic Alarm System” (TE 2017), Singapore. (SCI/ ISTP index)
12. Wu, XuFung,Lee, Ching Hung, Chen, Chun-Hsien, 2017, “Service Design for the Smart Shopping Service via TRIZ-based Service Engineering Approach” (TE 2017), Singapore. (SCI/ ISTP index)
13. Li, QiYe,Lee, Ching Hung, Chen, Chun-Hsien etc, 2017, “Dynamic Enhancement for Customer Experience by Incorporating Customer Experience Journey Map and Service Assembly Concept” (TE 2017), Singapore. (SCI/ ISTP index)
14. Xu, GanYang, Chen, Chun-Hsien,Lee, Ching Hung, 2017, “Toward Resilient Vessel Traffic Service: A Sociotechnical Perspective” (TE 2017), Singapore. (SCI/ ISTP index)
15. Lee, Ching-Hung, Shun- Hui Yang, Hui-Wen Yang, Chih-Wen Shih, 2014. " The Insight and Strategy of Business Application Based on Display Technology in Taiwan", National Taipei University Innovation Conference, Taipei. (In Chinese)
16. Lee, Ching Hung, Wang, Y.H., Trappey,A.J.C., 2012, “Service Design of Digital Interactive Billboard as a Social Media –System Engineering Perspectives”, National Symposium on System Science and Engineering (NSSSE 2012), Keelung, Taiwan. (Merit Award of the Conference)
17. Trappey,A.J.C.,Lee, Ching Hung,Chen, W.P. andTrappey, C.V., 2010, “A framework of customer complaint handling system, Service Systems and Service Management” (ICSSSM 2010), 7th International Conference, Tokyo, Japan, pp 28-30.
18. Lee, Ching-Hung, Wang, Yu-Hui, and Trappey, A.J.C., 2013,“Construct dynamic customer complaint ontology using web ontology language for an intelligent and interoperable customer complaint handling system,” Proceedings, 43th International Conference on Computer & Industrial Engineering (CIE43), Hong Kong, October 16-18. (EI index)
19. Lee, Ching-Hung, Yang Hui-Wen, Yang Shun-Hui, 2013, "A new staff canteen service of transparent screen display technology by using Triz-based service design approach," International Conference on Industrial Engineering and Management Science (ICIEMS 2013), Shanghai, September 28-29. (EI index)
20. Lee, Ching-Hung, Wang, Yu-Hui, and Trappey, A.J.C., 2014, “Enhancing Parking Service Design by Service Blueprint Approach”, Proceedings of the 21st ISPE Inc. International Conference on Concurrent Engineering (CE 2014), Beijing, September 8–11, 2014. (SCI/ ISTP index)
专利发明
神经网络辅助的智能增强现实支持的废物分离和增值系统 (在审)。
课题组研究方向
本研究团队致力于研究数字经济下的数字化转型(digital transformation)设计与管理研究，包含政府治理创新、数字化治理以及产业发展的数字化转型技术与服务研究，如大数据驱动的公共服务供给、互联网+政务服务设计、智慧城市绩效指标规划，特别是从用户、市民需求的挖掘、跨领域服务系统设计方法以及基于数字化技术的创新服务系统、商务模式及生态系统等多元视角来进行智慧城市相关研究，诸如大数据、移动服务、社群平台、物联网、云端运算等对于智慧政务、智慧公共服务、智慧零售、智能制造、智能医疗、智能交通、智能养老等垂直领域之创新服务、人工智能资讯伦理、知识图谱产业化应用等研究。
论文查询下载
https://www.researchgate.net/profile/Ching-Lee-8
Email: leechinghung@xjtu.edu.cn
